Front Office-Duty Manager
Pune (Pune) Administration
Job description
Key tasks
Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of Mercure Lavasa.
Responsible for Reception, Concierge operations, Hospitality and Cashier.
Liaise with different departments for smooth and coordinated work.
Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
Ensure to interact with the guests & enable the team to understand guest requirements.
Ensure that the arrivals and departures for the day and relevant records are maintained.
Ensure quality in all aspects of work and among the staff in the lobby.
Mercure and its people
Hotels with individuality, passion for service and committed to quality and guest satisfaction.
Join a team of warm and friendly professionals who will share their love for hospitality.
Desired profile
Skills
Level of Education Bachelor / Licence
Areas of study Hospitality
Professional experiences 3 to 5 years
Languages essential English