Desk Coordinator - Housekeeping

Job description

Key tasks

LOOKING TO CHANGE THE GAME?

Pullman Auckland is looking for a Desk Coordinator who is able to ensure the efficient and smooth operations in housekeeping department.

PLAY TO YOUR STRENGTHS

Your primary responsibilities will include:

Take incoming calls from guests and departments, actioning all guest requests immediately.
Reviewing of staff manning levels on a daily basis, to assist with planning.
Room allocations daily.
Actioning all requests for Engineering - logging any maintenance issues or special requests.
Ensure security of hotel and department keys.
Logging and managing for the hotel lost property.
Liaise Public Area special duties.

THE PERKS

Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Staff celebration & tenure recognition
Bring your mate to work – program
Employee Assistance Program
On-going training, learning and development
Access to child care discounts

Desired profile

Skills

Level of Education Others
Areas of study Hospitality
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

REAL PLACE, REAL PEOPLE

Whilst talent and attitude are our primary requirements, ideally you also have:

Previous supervisory experience, preferably in the Housekeeping department advantageous.
Excellent communication skills; both verbal and written.
The ability to multitask in an orderly manner.
Computer literate
Opera exposure advantageous

·  Excel
·  Word
·  Opéra