Offers “Accor”

Expires soon Accor

Assistant Restaurant and Bar Manager

  • Watford (Hertfordshire)
  • Hotels - Restaurants

Job description

Key tasks

You assist the Restaurant Manager in all their tasks. In addition, you are responsible for the organisation and the quality of services offered to the customers at the different eating areas. You optimise and develop the sales of eating areas. You coordinate and supervise the different teams in the department and monitor stock management. You participate in the elaboration of the hotel's sales and marketing plan. You put together the department's budget. You integrate, train and lead the restaurant team. You initiate new projects and oversee their implementation and results.
We are looking for a professional Assistant Restaurant and Bars Manager to be responsible for managing service in our Retail and Banqueting Rooms, including Lyttons Restaurant and Bar and our function Suites catering for up to 200 guests for meetings, weddings and events. and for delivering an excellent guest experience. This is a Hands on role. The successful candidate will be able to forecast, plan and manage all F&B orders, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities
•Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
•Preserve excellent levels of internal and external customer service
•Design exceptional menus, purchase goods and continuously make necessary improvements
•Identify customers needs and respond proactively to all of their concerns
•Lead F&B team by attracting, recruiting, training and appraising talented personnel
•Establish targets, KPI’s, schedules, policies and procedures
•Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
•Comply with all health and safety regulations
•Report on management regarding sales results and productivity

Requirements
•Proven food and beverage management experience
•Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
•Ability to spot and resolve problems efficiently
•Mastery in delegating multiple tasks
•Communication and leadership skills
•Up to date with food and beverages trends and best practices
•Ability to manage personnel and meet financial targets
•Guest-oriented and service-minded
•Culinary school diploma or degree in food service management or related field

Mercure and its people

Hotels with individuality, passion for service and committed to quality and guest satisfaction.

Join a team of warm and friendly professionals who will share their love for hospitality.

Desired profile

Skills

Level of Education Vocational education
Areas of study Hospitality Management
Professional experiences 3 to 5 years
Languages essential English

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