Offers “Accenture”

Expires soon Accenture

Provider Enrollment Coordinator

  • Southwest, USA
  • Administration

Job description

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions – underpinned by the world's largest delivery network – Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 425,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

People in our Client Delivery & Operations career track drive delivery and capability excellence through the design, development and/or delivery of a solution, service, capability or offering. They grow into delivery-focused roles, and can progress within their current role, laterally or upward.

Business Process Delivery professionals execute repeatable core business processes and/or technical transactions with a focus on efficiency, first-time quality and overall continuous process improvement.

Job Description

· Interact professionally with providers and ancillary staff to provide appropriate and timely response to inquiries and concerns regarding provider enrollment and file maintenance for health care programs
· Process to completion 100 percent of assigned requests utilizing documented work instructions daily and meet or exceed daily minimum targets
· Provide outreach and assistance in completing health care programs provider enrollment applications
· Contact providers by phone 10 business days prior to the application closing out for no response in an effort to resolve remaining deficiencies
· Send out provider applications, forms and other provider correspondence as requested
· Adhere to quality assurance program in order to improve daily processing of requests with a minimum quality score of 98 percent
· Make recommendations to departmental leadership to improve efficiency effectiveness of current manual processes through systemic modifications
· Maintain strict confidentiality of information and job files as dictated by current HIPAA requirements
· Respond to escalations as assigned within the specified due dates
· Maintain flexibility to work overtime as dictated by daily production inventory requirements
· Perform other duties as assigned by leadership

Desired profile

Qualifications :

Basic Qualifications
·  Minimum of 1 year experience in healthcare, or provider enrollment or credentialing
Professional Skill Requirements

·  Customer service experience
·  Experience utilizing healthcare terminology
·  Eagerness to contribute in a team-oriented environment
·  Ability to work creatively and analytically in a problem-solving environment
·  Desire to work in an information systems environment
·  Good communication (written and oral) and interpersonal skills

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Accenture.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Accenture is a federal contractor and an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Make every future a success.
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