Offers “Accenture”

Expires soon Accenture

Manager Operations

  • Brasília (Brasília)
  • Hotels - Restaurants

Job description

The Operations Manager is responsible to effectively manage our LATAM operation for a major global Client. The Operations Manager must ensure delivery of top quality Collections operations support customer service to all customers. Operational support is for customers in the entire LATAM region. The Operations Manager is responsible to manage and grow revenue from an assigned client base in a business to business service environment while meeting revenue targets and manage the client service relationship. The jobholder will also be expected to manage a multinational team in a deadline driven and dynamic operations environment. The jobholder must have excellent change management skills to ensure business processes are continuously maintained at optimal level through anticipation of changing client needs. 3 5 years management experience with up to a total of 10 years experience in a related business financial environment

Desired profile

Qualifications :

The Operations Manager is responsible to effectively manage our LATAM operation for a major global Client. The Operations Manager must ensure delivery of top quality Collections operations support customer service to all customers. Operational support is for customers in the entire LATAM region. The Operations Manager is responsible to manage and grow revenue from an assigned client base in a business to business service environment while meeting revenue targets and manage the client service relationship. The jobholder will also be expected to manage a multinational team in a deadline driven and dynamic operations environment. The jobholder must have excellent change management skills to ensure business processes are continuously maintained at optimal level through anticipation of changing client needs. 3 5 years management experience with up to a total of 10 years experience in a related business financial environment

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