Accounts Receivable Officer with French
Романија (Општина Центар) Accounting / Management control
Job description
• Contact customers via e-mail/phone/fax and initiate collection activities;
• Identify and collect payment of overdue invoices through proactive planning, prioritization and execution of daily call cycles;
• Provide necessary information of credit worthiness to customer service when required;
• Manage the customer portfolio within the agreed credit terms and credit limits;
• Meet cash collection targets keep up-to-date;
• Deliver service in line with agreed controls and procedures.
• Input notes on payment agreements and follow-up actions;
• Reinstate accounts when payment is received;
• Initiate Collection Agency activities, providing collection data and contact details to the Collection Agency;
• Instigate legal proceeding (in-house or external) for accounts that require legal resolution;
• Flag invoices that relate to doubtful balances to be written off and input notes why the balance is not collectable;
• Register invoice disputes;
• Follow escalation routes, adhere to laid down procedures and proactively identify problem areas and propose likely solutions;
Desired profile
Qualifications :
• Fluency in French (at least B2 level of proficiency);
• Good understanding of English (B2);
• 0-2 years relevant experience
• Experience with accounting systems, cash applications, customer service, SAP would be a plus;
• Competent Microsoft Office user: Excel, Word and Power Point;
• Ability to solve urgent matters and work under pressure;
• Ability to prioritize and schedule workload;
• Reliable, active approach striving for process improvement;
• Responsibility, accuracy;
• Team player.